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Private and Security

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This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us.

It also explains how we’ll store and handle that data, and keep it safe.

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  1. Who do we share your personal data with?

We sometimes share your personal data with trusted third parties e.g. delivery couriers, for fraud management, to handle complaints,

disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere,

upon a valid request to do so. For further information please contact our Data Protection Officer.

2.  Where your personal data may be processed

Senzsiafica is a UK-based company and so we will transfer your data to the UK, which is outside of the EU. We may also need to share

your personal data with third parties and suppliers outside the European Economic Area (EEA).We may transfer personal data that we

collect

from you to third-party data processors in countries that are outside the UK.

Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this

Privacy Notice.

3.  What are your rights over your personal data?

       You have the right to request:

  • Access to the personal data we hold about you, free of charge in most cases.

  • The correction of your personal data when incorrect, out of date or incomplete.

  • The deletion of the data we hold about you, in specific circumstances; for example, when you withdraw consent or object, and we

  • have no legitimate overriding interest, or once the purpose for which we hold the data has come to an end (such as the end of a

  • warranty). You can contact us to request to exercise these rights at any time by info@senzsiafrica.com. If we choose not to action

  • your request, we will explain the reasons for our refusal. 

Your right to withdraw consent

Please note that you may continue to receive communications for a short period after changing your preferences while our systems

are fully updated.

4. How we use your personal data

  • When you purchase a product or service from Senzsiafrica  we might receive a copy of the information you supplied. You are free

  • to opt out of receiving marketing communications from us at any time.

  • How our providers use your personal data

When you then apply for a product or service from one of our chosen providers, your data will be collected and used by them under

the terms of their own separate privacy policies.

5.  Joint use of your personal data

We will share data with our providers to bring you relevant offers, updates, products and services, and discounts that reward your

loyalty to our brands.

6.  Office.

You can contact them by calling 0303 123 1113. Or go online to www.ico.org.uk/concerns (opens in a new window; please note we

can't be responsible for the content of external websites) Contacting the Regulator

 If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us

regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s

If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence. 

7.   If you live outside the UK

For all non-UK customers

When placing an order with the us browsing our website, including for analytics and website usage research, and/or agreeing to receive

direct marketing electronic communications as described in this Privacy Notice and our Cookies Notice, your personal data will be

processed by us or on our behalf. Of course, you still have the right to ask us not to process your data in these ways, and if you do

so, we will respect your wishes. 

8.  USA

For information about our cookies and website ‘track’ or ‘do not track’ practices please refer to our Cookies Notice.

EU AND EEA Countries

If you are sending us your personal data directly you do so within the sphere of your household or personal activity. If you want to

purchase Senzsiafrica product for your business please contact us on info@senzsiafrica.com. This Privacy Notice will apply to how any

personal

data you provide to us is processed.

9.   Any questions?

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

If you have any questions that haven’t been covered, please contact our Data Protection Officer who will be pleased to help you:

 Email us at info@senzsiafrica.com

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 This notice was last updated on December 2021

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